Skip to content
Free Shipping Over $100
Buy 4 - Get 12% Off - SAVE $29.80
Buy 6 - Get 17% Off - SAVE $49.70

App section

Frequently Asked Questions

Everything you need to know about ECOPUZZLES—from shipping to sustainability—is right here.

General

Our puzzles are designed for kids aged 6+ and curious grown-ups alike. Small parts mean they’re not suitable for children under 3.

Nope! Our puzzles are pre-cut and slot together smoothly. Some models may need a tiny dab of glue for extra stability, but it’s rarely required.

Most puzzles take between 30–60 minutes to complete, depending on the model and builder’s age.

Yes! They’re designed to be sturdy and proudly displayed after assembly—but you can also take them apart and rebuild them again and again.

We use eco-friendly, responsibly sourced plywood (MDF, 3mm thick) and recycled packaging. It’s play that’s kind to the planet.

Yes—sustainability is at the heart of everything we do. All our puzzles are made from 100% wood sourced from well-managed forests, certified by the Forest Stewardship Council® (FSC® C217427). We also use eco-friendly packaging and avoid plastics wherever possible. It’s play that’s kind to the planet.

Shipping & Returns

We offer free shipping on all orders over $100 Australia-wide. Under $100 is $9.95.

We do, and international shipping is $20.

We’ve got your back! Get in touch and we’ll send a replacement piece.

Definitely. ECOPUZZLES make the perfect mindful gift. We’re working on offering gift wrap soon!