Frequently Asked Questions
Everything you need to know about ECOPUZZLESโfrom shipping to sustainabilityโis right here.
General
Our puzzles are designed for kids aged 6+ and curious grown-ups alike. Small parts mean theyโre not suitable for children under 3.
Nope! Our puzzles are pre-cut and slot together smoothly. Some models may need a tiny dab of glue for extra stability, but itโs rarely required.
Most puzzles take between 30โ60 minutes to complete, depending on the model and builderโs age.
Yes! Theyโre designed to be sturdy and proudly displayed after assemblyโbut you can also take them apart and rebuild them again and again.
We use Laser cut FSC-Certified compressed wood fibre 100% wood from well managed forests (FSC-C217427) and our packaging is FSC approved paper supporting responsible forestry. Itโs play thatโs kind to the planet.
Yesโsustainability is at the heart of everything we do. All our puzzles are made from 100% wood sourced from well-managed forests, certified by the Forest Stewardship Councilยฎ (FSCยฎ C217427). We also use eco-friendly packaging and avoid plastics wherever possible. Itโs play thatโs kind to the planet.
Shipping & Returns
We offer free shipping on all orders over $120 Australia-wide. Under $100 is $7.95.
We do, and international shipping is $20.
Weโve got your back! Get in touch and weโll send a replacement piece.
Definitely. ECOPUZZLES make the perfect mindful gift. Weโre working on offering gift wrap soon!






